Contact / Legal Requests
Support, privacy requests and safety concerns.
Public contact
Contact [email protected] for Moon Commanders support, privacy access or correction requests, account deletion requests, safety reports, appeals or legal inquiries.
What to include
State the type of request, your account email or username, the relevant department and a short description. For account data requests, write from your account email where possible. We may need to verify ownership. Never send your password, recovery token or full payment card information.
Before this policy takes effect
REQUIRES EXTERNAL VERIFICATION
- Confirm this mailbox is monitored, assign a backup owner and publish approved response expectations.
- Create a request register and verify applicable deadlines, escalation routes and identity checks.
For questions, use Contact / Legal Requests.